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| Serendipity Tours |
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Serendipity Tours and Travel is a dynamic company that is masterful at ensuring the efficient, hassle free handling of all aspects of travel.
With their Head Office situated on South Africa’s picturesque East Coast in the Province of Kwa Zulu Natal, in the rapidly growing cosmopolitan city of Durban – Serendipity serves as a superb catalyst for out bound Travel and Tourism in this multi cultural area as well as to clients in many other Provinces of this emerging and progressive Country. |
From the moment one enters their office – a warm and pleasant ambiance is apparent”.
Clients from all walks of life, from the corporate business traveler…. to the exchange student….from honeymooners to the adventurer as well as large incentive groups – are all offered a highly personalized, professional service. Tours and travel arrangements are carefully arranged and designed to suit the needs of each individual – in fact Serendipity has a superb reputation for tailor made tours and travel plans.
Consultants are selected to concentrate on diverse international locations and are constantly meeting to discuss and suggest new areas for exploration and business venture possibilities. One such destination Serendipity is exceedingly active in is India.
Serendipity is extremely vigorous in promotions and facilitation of out bound travel to numerous destinations in the Middle and Far East and is growing the brand into other out bound areas such as South America and the Indian Ocean Islands.
Serendipity is a highly respected, multi award winning company, with well deserved accolades from a variety of top airlines and has earned much kudos for their highly effective of out-bound tours and travel. A recent award, they are indeed very proud of, is for that of top out bound agent to India in the Middle East and Africa. They recently were the well deserved recipients of the top out bound tour operator in Kwa Zulu Natal – even though pitted against far larger Tour Operators.
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So what makes this relatively young and vibrant company so extraordinary? Let us first look at the name Serendipity – This somewhat exotic word means “The faculty of making pleasant discoveries by accident” – and so it was with this in mind, – and certainly by no accident, that the board of directors decided that this would be the perfect Brand Name for their company formed in 1996. The soaring Swallow, that forms an integral part of the logo, signifies ever reaching outwards and up wards to improve to discover and always, as the swallow does, to return to that ethos and nest of excellence. Their slogan “Making unforgettable memories”, simple but powerful, reinforces the Serendipity Brand as well as brings the personalized service into the fore. |
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Indeed it is due to the three dedicated directors, that the company is run with such apparent ease and competency. They hold regular meetings to discuss at length all company issues, new products and on-going marketing strategies.
Members of IATA and ASATA – with Serendipity’s Marketing Director – Dinesh Naidoo holding the prestigious position of National Vice President since 2005. The Serendipity staff are all carefully selected and there is a pleasant ambiance in the offices that is clearly a blend of enthusiasm energy and commitment to the company.
There is an old adage “that a family that prays together stays together” – Serendipity – ever the trail blazer has a strong work ethic that embraces an equally strong have fun together ethic – they strongly believe in “The company that plays together stays together!”
“Serendipity is indeed a company that weaves their own unique “magic” and thus, has the potential to continue steady and constant expansion into a bright and lucrative future – whilst always caring about their staff, product and most of all their clients. |
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